NEW YORK STATE EDUCATION DEPARTMENT POSTSECONDARY COMPLAINT NOTICE
Please note that the State University at Fredonia administers internal procedures to receive, investigate and resolve student complaints concerning requirements established in this catalog. Informal and formal means by which students can seek redress of grievances are identified through this document. Students are assured of a reasonable and appropriate time frame for investigating and resolving a formal complaint, that final determination of each formal complaint will be made by a person or persons not directly involved in the alleged problem, that assurances that no adverse action will be taken against a student filing a complaint and that notice to students about the state consumer complaint process has been made.
Informal and formal complaints should be initiated in the appropriate departments. In the absence of a timely response or resolution, a student should contact one of the following offices:
Office of the Vice President for Academic Affairs, 8th floor, Maytum Hall (716) 673-3335
In addition, in New York State, a complaint may be filed by any person with reason to believe that an institution has acted contrary to its published standards or that conditions at the institution appear to jeopardize the quality of the institution’s instructional programs or the general welfare of its students. Any person who believes he or she has been aggrieved by an institution may file a written complaint with the Office of College and University Evaluation.
Q. How to File a Complaint
7. A complaint involving discrimination against enrolled students on the part of an institution or faculty, or involving sexual harassment, should be sent to:U.S. Office for Civil Rights 75 Park Place New York, NY 10007
8. Complaints about two-year colleges concerning sexual harassment/discrimination based on race, ethnicity, gender and disabilities should be sent to:Office of Equity and Access VATEA Program 10th Floor Education Building Addition Hawk Street Albany, NY 12234
9. A complaint of consumer fraud on the part of the institution should be sent to:Office of the New York State Attorney General Justice Building Empire State Plaza Albany, NY 12223
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