Appendix D10

Office of the Registrar

Nancy M. Bowser, Registrar

Mission: The Office of the Registrar strives to provide timely academic records services to students and faculty through facilitating the development of an effective course schedule; assisting in the individual class scheduling process; providing access to and maintenance and delivery of student academic records-, and providing verification services for currently enrolled students and alumni.

1. Schedule Changes

· Goal: To reduce the number of course drops, adds, and withdrawals by at least 50%

the first year of Banner implementation.

· Measurement: Student drops, adds, and withdrawals will be recorded during the fall

1999 and spring 2000 semesters, and compared with similar changes during the fall 2000

and spring 2001 semesters.

· Results: Results will be available in May 2001, and reviewed to determine if schedule

changes are being reduced.

2. Late Registration

· Goal: To determine if there are too many late registrations processed by undergraduate and graduate students.

· Measurement: Records maintained in the Registrar's Office will be utilized. The office will measure the number of graduate and undergraduate students who register for courses after Registration Day in both the fall 1999 and spring 2000 semesters.

· Results: Late Registration numbers will be reviewed in March, 2000 to learn if this is a problem for Fredonia students and to determine if corrective measures are warranted.

3. Student Course Load

· Goal: To review the course loads of freshman students to determine the percentage who are able to secure full-time schedules.

· Measurement: The registrar will generate a report at the 3rd Week census date in the fall, 1999 semester which will measure the number of students carrying 12 credit hours (minimum for fall-time financial aid status) and 15 credit hours (expected average minimum each semester to maintain satisfactory progress toward degree).

· Results: The report will be available for review in October 1999, to determine if adjustments to future course offerings will be necessary.