Appendix D9
Reed
Library Assessment
Randy
Gadikian
a. Mission Statement:
Reed Library's mission reflects and supports the mission and
vision statements of the College by providing materials and services which
enable students and other users to locate and use needed information in print
and electronic formats from our own collections, in those of other libraries in
the region, and worldwide through electronic networks.
b. Goals/Objectives:
1.
Measure the adequacy of library collections for students and faculty.
Measures of Goals:
Survey
users with a questionnaire which asks them to rate the success with which
they
are able to find needed materials from within our own collections.
Results:
Collect
the survey and tabulate the results. The results of the questionnaire will
help
assess the adequacy of library collections.
Feedback into Unit:
Once results are
obtained, they will be fed into future planning. If there is a widespread
dissatisfaction with the level of success found in library collections, we may
need to improve the collection.
2.
Measure Interlibrary Loan/document delivery fill rate and turnaround
time.
Measures of Goals:
Calculate
the current average fill rate and turnaround time. Calculate the average
fill
rate and turnaround time at the end of the next academic year. Compare them.
Results:
Keep
records regarding the success or failure of each Interlibrary Loan request.
Create
a standing report on Interlibrary Loan activity to be used for longitudinal
studies
of ILL use and library collection shortcomings.
Feedback into Unit:
Once results are
obtained, they will be fed into future planning. Compare the current fill rate
and turnaround time with that for other academic libraries and look for ways to
improve each measure.
3. Measure the adequacy of library hours of
service for students and faculty.
Measures of Goals:
Survey
users with a questionnaire which asks them to rate the convenience and
adequacy
of library hours.
Results:
Collect the survey and tabulate the results. The
results of the questionnaire will
help assess the adequacy of our hours of
service.
Feedback into Unit:
Once results are
obtained, they will be fed into future planning. If there is widespread
dissatisfaction with level of Library hours offered, longer hours may be
needed.
4. Establish baseline attendance figures
for measuring library usage.
Measures of Goals:
Collect
attendance statistics, which indicate the number of people making use of the
library at specific times of day and days of the week.
Results:
Compare
the results from the last year to those of the current year. The results of
the
will help Library management determine trends.
Feedback into Unit:
Once results are
obtained, they will be fed into future planning. If there is a sharp
increase or drop in
attendance the Library management will look for factors which
may contribute to this
change.
5. Measure use of library materials.
Measures of Goals:
Collect
statistics on the use of Library print reference materials. Collect statistics
on the use of Library electronic reference materials. Collect statistics on the
use of Library print periodicals. Collect statistics on the use of Library
electronic periodicals.
Results:
Establish
a baseline for future comparisons and allocations of library resources.
The
results of the will help Library management determine trends.
Feedback
into Unit:
Once results are obtained, they will be fed into
future planning. Trends may
indicate a need to shift to greater use of print
or electronic resources.
6.
Measure use of library web based resources.
Measures of Goals:
Collect
statistics on the use of various items on the Library web page to determine
amount
of use and point of origin of the users.
Results:
Establish a baseline for future comparisons and allocations
of library resources
and training. The results of the will help Library
management determine trends.
Feedback into Unit:
Once results are obtained, they will be fed into future
planning. Trends may
indicate a need to shift the direction of library instruction.