Crisis Services

In most circumstances, the difficulties that students face can be addressed through the usual process of setting up an appointment with a Student Counseling Services (SCS) counselor and discussing the issues concerning the student. However, there are circumstances when crisis situations in which immediate or same-day intervention by a counselor is called for. Emergency psychological services are provided to the campus community by the SCS staff for such crises.

Examples of crisis situations include:

  • experiencing acute anxiety or anxiety attacks
  • having suicidal thoughts or attempts
  • having thoughts of doing serious harm to someone else
  • experiencing intense grief and bereavement
  • having been physically and/or sexually assaulted recently
  • feeling acute depression
  • having strange experiences like hearing voices/seeing things that no one else hears/sees
  • problems with alcohol/substance abuse

Student Counseling Services (SCS) provides a 24-hour emergency service to the College.

  • If a crisis arises during working hours, students should contact SCS directly by either calling 716-673-3424 or by going directly to the SCS office located in LoGrasso Hall.
  • When students come to the SCS office in crisis, they should make the secretary aware that they require immediate and/or same-day assistance.
  • Outside of regularly scheduled working hours, students living on campus are advised to notify their Resident Advisor (RA) or Resident Director (RD) of the crisis, who may then decide to engage SCS emergency services. (Contact Residence Life)
  • Students may also reach the SCS emergency services by contacting University Police (673-3333).

A Note About Confidentiality

SCS client information is confidential within ethical and legal guidelines. Information can only be released with the written consent of the student, except in situations where a student poses a threat of serious harm to self or to others, or in the case of abuse/neglect of a minor, or in the case of a court-ordered release of information.


Page modified 7/15/14