Crisis Services

In most circumstances, the difficulties that students face can be addressed through the usual process of setting up an appointment with a SUNY Fredonia Counseling Center (SFCC) counselor and discussing the issues concerning the student. However, there are circumstances when crisis situations in which immediate or same-day intervention by a counselor is called for. Emergency psychological services are provided to the campus community by the SFCC staff for such crises.

Examples of crisis situations include:

• experiencing acute anxiety or anxiety attacks
• having suicidal thoughts or attempts
• having thoughts of doing serious harm to someone else
• experiencing intense grief and bereavement
• having been physically and/or sexually assaulted recently
• feeling acute depression
• having strange experiences like hearing voices/seeing things that no one else hears/sees
• problems with alcohol/substance abuse

The SFCC provides a 24-hour emergency service to the College.

• If a crisis arises during working hours, students should contact the SFCC directly by either calling 673-3424 or by going directly to the SFCC office located in LoGrasso Hall.
• When students come to the SFCC office in crisis, they should make the secretary aware that there is a crisis.
• Outside of regularly scheduled working hours, students living on campus are advised to notify their Resident Advisor (RA) or Resident Director (RD) of the crisis, who may then decide to engage the SFCC emergency services. (Contact Residence Life)
• Students may also reach the SFCC emergency services by contacting University Police (673-3333).

A Note About Confidentiality

SFCC client information is confidential within ethical and legal guidelines. Information can only be released with the written consent of the student, except in situations where a student poses a threat of serious harm to self or to others, or in the case of abuse/neglect of a minor, or in the case of a court-ordered release of information.