Confidentiality of E-mail

Because email is not a secure medium, confidentiality of email cannot be guaranteed.  Since there are limitations to ensuring client confidentiality through electronic communications, please consider the information below before sending an email to Student Counseling Services (SCS):

Feel free to e-mail us:

  • to provide feedback
  • to ask for or provide general (not personal or urgent) information
  • to request that someone contact you by telephone (provide a phone number where we can reach you)

Do NOT e-mail us:

  • for urgent communication: the SCS mailbox is usually (but not always) checked once on business days (and never after hours or on weekends)
  • for confidential communication: e-mail is not a secure medium
  • to schedule or cancel an appointment
  • for urgent or confidential communication, please call us

If you have any concern regarding confidentiality, please contact SCS by phone at 716-673-3424.

I acknowledge confidentiality of e-mail cannot be guaranteed and wish to continue with my e-mail correspondence. counseling.center@fredonia.edu


Page modified 7/15/14