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Education
n
Academic
Appointments
n
Teaching Activities
Professional
Experience n
Publications
n
Presentations
n
Service
n
Awards

Education
 |
Master’s
of science in multidisciplinary studies (focus: public relations management) |
State University of New York College
at Buffalo, 1997
 |
Bachelor’s
of science in journalism (focus: broadcasting)
|
West Virginia University, 1980
 |
Certificate
in public relations and advertising |
State University of New York at
Buffalo, 1991

Academic
Appointments
 |
State
University of New York College at Fredonia
Assistant
professor of communication, 2002 to present
Adjunct
professor of communication, 2001 to 2002
|
 |
State
University of New York College at Buffalo
Adjunct
professor of public communication, 1997 to 1999 |

Teaching
Activities
 |
Principles
of Public Relations
|
 |
Public
Relations Case Analysis
|
 |
Public
Relations Writing |
 |
Public
Relations Management
|
 |
Public
Relations Senior Seminar
|
 |
Public
Speaking
|

Professional
Experience
 |
ARC
Communications, Hamburg, NY
Sole
proprietor, 1997 to present
|
 |
Buffalo
Hearing & Speech Center, Buffalo, NY
Director
of communication, 1998 to 2002
|
 |
Kaleida
Health System, Buffalo, NY
Manager
of publications
and advertising, 1998
|
 |
Millard
Fillmore Health System, Buffalo, NY
Communication
manager, 1996 to 1998
|
 |
VNA
HealthCare Group, Buffalo, NY
Communication
manager, 1990 to 1996
|
 |
VNA
of Western New York, Buffalo, NY
Community
relations specialist, 1985 to 1990 |
 |
WWKB
Radio, Buffalo, NY
Weekend
anchor, 1989 |
 |
WGR
Radio, Buffalo, NY
Weekend
anchor, 1988 to 1989 |
 |
WWKB
Radio, Buffalo, NY
Weekend
anchor, 1986 to 1988
|
 |
WEBR
Radio, Buffalo, NY
Head
writer, 1985
Anchor,
1982 to 1985
|
 |
WRNR
Radio, Martinsburg, WV
News
director, 1981
to 1982
Reporter/anchor,
1980 to 1981 |

Refereed
Books and Book Chapters
 |
Carden,
A. (in press). Working with innovators and laggards: The diffusion of
innovations theory and public relations. In T. Hansen-Horn (Ed.). Public
relations theory. Boston: Allyn & Bacon. |
 |
Carden,
A. (2004). Instructors manual
for Public relations worktext: A
writing and planning
|
resource
 |
Carden,
A. (2003). The teaching portfolio: Your most important public relations
plan. In B. DeSanto &
|
L. Sallott (Eds.). Learning to
teach: What you need to know to develop a successful career as a
public relations educator
 |
Zappala,
J. & Carden, A. (2004). Public
relations worktext: A writing and planning resource (2nd
|
ed.). Mahwah, NJ: Lawrence Erlbaum
Associates.
Refereed
Journals
 |
Carden,
A. The use of
persuasive appeals in the travel and tourism industry pre- and post-9/11.
Journal of Hospitality and Leisure Marketing,
11(2/3). |
Other Publications
 |
Carden, A. (2004). Localize. In R. Heath (Ed.). Encyclopedia of Public Relations.
Thousand Oaks, CA: Sage Publications.
|
 |
Carden, A. (2004). Media conferences. In R.
Heath (Ed.). Encyclopedia
of Public Relations. Thousand Oaks, CA: Sage
Publications.
|
 |
Carden, A. (2004). Persuasion theory. In R.
Heath (Ed.). Encyclopedia
of Public Relations. Thousand Oaks, CA: Sage
Publications.
|
 |
Carden, A. (2004). Proactivity and reactivity.
In R. Heath (Ed.). Encyclopedia
of Public Relations. Thousand Oaks, CA: Sage
Publications.
|
 |
Carden, A. (2004).
Pyramid style. In R. Heath (Ed.). Encyclopedia of Public Relations.
Thousand Oaks, CA: Sage
Publications.
|
 |
Carden, A. (2004). Writing. In R. Heath (Ed.). Encyclopedia of Public Relations. Thousand Oaks, CA: Sage Publications.
|
 |
Carden,
A. (2003, August). Bringing professional networks into the classroom. Public
relations
Tactics, p. 15. New York: Public Relations Society of America.
|
 |
Carden,
A. (2003, April). Travel and tourism practitioners put public relations in
the driver’s seat. Public relations
tactics, p. 15. New York: Public Relations Society of
America.
|
 |
Carden,
A. (2002, August). A new era of patient confidentiality. Public relations tactics, p. 14. New York: Public Relations
Society of America.
|
 |
Carden,
A. (1997, December). Skating on thin ice: the saga of the Buffalo Sabres. Public
relations tactics,pp. 30-31. New York: Public Relations Society of America. |

Academic
Presentations
 |
Branding
the main streets of America.
Annual convention of the Society for the Interdisciplinary Study of Social
Imagery, Colorado Springs, CO, March 10, 2005.
|
 |
Sign
of the times (rev.). Annual
convention of the Southwest/Texas Popular/American Culture Association,
Albuquerque, NM, February 9, 2005.
|
 |
Apologia:
Managing your reputation during a crisis. Rochester
Institute of Technology Communication Colloquium, Rochester, NY, January
11, 2005.
|
 |
Sign
of the times. Fall
Arts & Humanities Symposium, SUNY Fredonia, November 8, 2004.
|
 |
Making
your events special.
Workshop for SPST 201: Advanced Leadership Development, SUNY
Fredonia. September 14 and 20, 2004. |
 |
Small
towns with big time PR action.
Annual conference of the Association for Education in Journalism and Mass
Communication, public relations division, Toronto, ON. August 6, 2004. |
 |
How
countries managed their national reputation in the face of crisis.
Annual conference of the
Association for Education in Journalism and Mass Communication, public
relations division, Toronto, ON. August 5, 2004.
|
 |
Putting
the public in public relations: The making of a service learning project. 5th annual
|
Midwest
Conference on the Scholarship of Teaching and Learning, Indiana University
South Bend on April 1,
2004
 |
The
use of persuasive appeals in the travel and tourism industry post-9/11. Scholar-to-scholar
poster session at the annual
conference of the Association for Education in Journalism and Mass Communication,
public relations division, in Kansas City, MO on July 31, 2003.
|
 |
Persuasion
in a post-9/11 world. Pre-conference
roundtable at the annual conference of the Association
for Education in Journalism and Mass Communication, public relations
division, in Kansas City, MO on July
29, 2003.
|
 |
Special
event planning.
ACA, SUNY Fredonia. April 16, 2003.
|
 |
What
did you say?
Moderator for Lunch & Learn Series, SUNY Fredonia. March 25, 2003.
|
 |
The
use of persuasive appeals in public relations and advertising. English Composition class, SUNY Fredonia. November 2002.
|
Professional
Presentations and Workshops
 | The gender communication gap in the workplace.
Regional conference of the American Society for Quality,
Buffalo/Erie/Allegany/Jamestown chapters. September 23, 2004.
|
 |
Classroom in a computer: The Blackboard Learning System™ at work. State
University of New York College at Fredonia. January 20, 2004. |
 |
Making your event special. State University of New York College
at Fredonia. March 28, 2003. |
 |
Crisis communication. Leadership Niagara, Niagara Falls, NY. July 21,
2003.
|
 |
The
public in public relations.
Silver Creek Business and Professional Women. November 2002.
|
 |
Effective
media relations.
Public Relations Society of America, Buffalo Niagara chapter. August
2002.
|
 |
The
fundamentals of lobbying.
Coalition of Early Childhood Program Providers. 2001.
|
 |
Are
you listening?
National Association of Credit Management, Buffalo chapter. 2001.
|
 |
Relationship
marketing and need satisfaction. Buffalo Hearing & Speech Center. 2001.
|
 |
Public
relations on a shoestring budget. Public Relations Society of America, Buffalo Niagara chapter.
2000.
|
 |
Media
relations.
Public Relations Student Society of America, State University of New York
College at
Buffalo
chapter. 2000. |
 |
Successful
customer service. Buffalo
Hearing & Speech Center. 1999.
|
 |
Public
relations or marketing: cutting through the fog. Public Relations Society of America, Buffalo
Niagara chapter. 1998. |
 |
Organizational
survival: connecting with the new American values. Public Relations Society of America,
Buffalo Niagara chapter. 1995. |

University
and Community Service
 |
American
Democracy Project, SUNY Fredonia:
 |
Chair,
2004 to present
|
 |
Webmaster,
2004 to present
|
 |
Member,
2003 to present
|
|
 |
Senator,
SUNY Fredonia University Senate, 2004 to present
|
 |
Member,
SUNY Fredonia Course Management Advisory Committee, 2005
|
 |
Editor,
New Faculty Survival Guide, 2003 to present
|
 |
Member,
SUNY Fredonia Blackboard faculty support team, 2004
|
 |
Department
of Communication, SUNY Fredonia:
 |
Webmaster,
2003 to present
|
 |
Faculty
search committees, 2002/03 and 2004/05
|
 |
Planning
committee, “The Freedom to Act” convocation activity, 2005
|
 |
Coordinator,
student Blackboard site, 2004 to present
|
 |
Editor,
New Faculty Survival Guide, 2003 to present |
 |
Advisor,
The Channel newsletter, 2005
|
|
 |
Public
service PR campaign coordinator, SUNY Fredonia public relations capstone
course:
 |
YWCA
of Westfield, Westfield, NY, 2005 |
 |
United
Way of Northern Chautauqua County, Dunkirk, NY, 2004 |
 |
Lake
Shore Family Center, Irving, NY, 2003 |
 |
Centaur
Stride, Westfield, NY, 2002 |
 |
Silver
Creek Montessori School, Silver Creek, NY, 2001 |
|
Professional
Activities
 |
Member,
Association for Education in Journalism and Mass Communication, public
relations division, 2002 to
present
|
 |
Member,
Public Relations Society of America Educators Academy, 2002 to present
Member,
Public Relations Society of America, Buffalo Niagara chapter, 1985 to
present
President,
1996
Board
of directors, 1991 to 1997
Accreditation
chair, 1999 to 2002
Professional
advisor, State University of New York College at Buffalo, 1995 to 2001
|
 |
Judge,
Paragon Awards, Public Relations Society of America, Southeastern
Wisconsin chapter, 2003
|
 |
Judge,
National Association of Hospital Hospitality Houses Awards, 1997
|
 |
Judge,
Public Relations Student Society of America Bateman Awards, 1996 |

Awards
and Honors
 |
Best
Visual Presentation, The
use of persuasive appeals in the travel and tourism industry post-9/11.
Scholar-to-scholar poster session at the annual
conference of the Association for Education in Journalism and
Mass Communication, public relations division, in
Kansas City, MO on July 31, 2003.
|
 |
Outstanding
Practitioner of the Year, 2001, Public Relations Society of America,
Buffalo Niagara chapter
|
 |
Excalibur
Awards, Public Relations Society of America, Buffalo Niagara chapter:
Silver
Excalibur (Marketing Communications), 2001
Bronze
Excalibur (Web Sites/Electronic Publications), 2001
Bronze
Certificate (Marketing Communications), 2001
Gold
Excalibur (Marketing Communications), 2000
Gold
Excalibur (Web Sites/Electronic Publications), 2000
Silver
Certificate (Marketing Communications), 2000
Platinum
Excalibur (Internal Communications), 1999
Gold
Excalibur (Internal Communications), 1999
Silver
Excalibur (Marketing Communications), 1999
Bronze
Excalibur (Research), 1999
Certificate
of Merit (Special Events), 1998
Certificate
of Merit (Brochure and Direct Mail), 1998
Certificate
of Merit (Special Events), 1997
Certificate
of Merit (Special Events), 1996
Certificate
of Merit (Special Events), 1995
|
 |
Corporate
Service MVP, Buffalo Hearing & Speech Center, 1999
|
 |
Outstanding
Radio Documentary, New York State Bar Association, 1985
|

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