TEST FOUR LEARNING OBJECTIVES AND STUDY GUIDE CH. 6 COMMUNICATING INTERCULTURALLY 1. Define and distinguish between society and culture and co-culture and subculture 2. Identify the sources or origins of our cultural diversity and it's relationship to communication. 3. Explain the "melting pot" policy of rapid assimilation and why cultural pluralism is superior to the melting pot policy. 4. Define and explain ethnocentrism and cultural relativity. 5. Define and explain the concepts of cultural inclusion and exclusion. 6. Explain the influence of culture on human communication. 7. Define and explain intercultural communication and list it's principles. 8. Define and explain the four cultural features that make a difference: individualism/collectivism, high/low context; high/low power, rank & status; and masculinity/femininity. 9. Describe the communication patterns and verbal and nonverbal styles of the various co-cultures. 10. List and exemplify the guidelines for becoming a successful multicultural communicator. VIDEO: THE ELECTRONIC STORY TELLER 1. Explain how exposure to media cultivates perceptions. 2. Identify some of the stories the media tell. 3. What are the consequences of media stories on heavy viewers? VIDEO: SHE TALKS, HE TALKS 1. Identify the differences in male and female conversation, language, body language, and questions 2. Identify and exemplify the various weak patterns of speech. 3. What ways can males and females, in spite of their communication differences, communicate more successfully? ARTICLE: OVERCOMING THE GOLDEN RULE 1. What is the "Golden Rule" and explain why is it inappropriate for a multicultural society. 6. Define empathy and explain why it is an appropriate communication practice for a multicultural society. 3. Identify and explain the six steps for developing empathy. CH.6 COMMUNICATING IN SMALL GROUPS 1. Define and explain the term group. 2. Identify the factors of group size and how they influence group communication. 3. Identify the optimal number of members for effective group discussion and why it enhances participation. 4. Distinguish between intimate and task-oriented groups. 5. Differentiate between the three aspects of human development and socialization (personality, social expectations, and enculturation). 7. Distinguish between four types of self-improvement and task-oriented groups (therapy, encounter, assertiveness, and consciousness-raising). 7. Explain the purpose of decision-making groups. 8. Identify and explain the stages of group development. 9. Distinguish and exemplify communication norms, roles, social ranking, and subtle social controls in intimate groups. 10. Differentiate among the three styles of leadership (authoritarian, democratic, and laissez-faire). 11. Identify the two factors that influence leadership emergence. 12. Explain the influence of social position and prestige on power and authority in small group communication. 13. Define formal communication. 14. Identify how communication codes are established, delineated, and controlled in formal decision-making groups. 15. Define group cohesion and explain its effect on group performance. 16. Distinguish between sentiment-based, reward-based, and assignment-based cohesion in decision-making groups. 17. Explain the three potential sources of group disorganization (norm confusion, role confusion, and legitimacy of ranks). LECTURE: EFFECTIVE MEETING COMMUNICATION 1. Identify the four rules for conducting meetings and explain their purpose (Focus Rule, Tool Rule, etc.)