The Facilities Technical Services supports the computing and technology needs for the entire Facilities Services Department by providing staff support, network support, personal computer support, computer upgrades, software updates and installations, planning and ongoing review of the systems in place.
Support is provided for the department two-way radio system, department webpage, academic and administrative card access control and CCTV network.
The Computerized Maintenance Management Software (CMMS); Maintimizer, Work Order System is also managed by Facilities Technical Services.
This unit also serves as the Physical Space Inventory Coordinator which includes maintaining the physical space inventory (PSI) information database as required by SUNY system administration. The campus PSI drawings are updated and maintained by this unit.
- Click here to view the official PSI building name and number list.
- Maintain 75 departmental computers
- Maintain 120 departmental portable two-way radios
- The Work Order System processes approximately 9,000 work orders per year on average
Work Order System Categories
|
Category |
Title |
Description |
|
01 |
Emergency Maintenance |
Same day response required (graffiti, personal safety, security) |
|
02 |
Trouble Calls |
Requests from faculty, staff and students |
|
03 |
Corrective Maintenance |
Inspections; furniture repairs; sign installations; Work orders generated by the Facilities Services staff |
|
04 |
Preventative Maintenance |
Pre-planned work orders |
|
05 |
Non-Maintenance |
Event setups, moving, hanging pictures, issuing keys |
|
06 |
Projects |
In-house and capital projects |
The work order category response times are based on the expected number of days that someone requesting work should expect for the work to be completed. Often there are conditions that will alter the completion time such as work requested for a specific time period such as when classes are not in session or if parts must be ordered to complete a repair.
|
Category |
Allotted Time |
|
01 |
2 days |
|
02 |
7 days |
|
03 |
30 days |
|
04 |
30 days |
|
05 |
30 days |
|
06 |
Varies |