Patient Privacy, Rights and Responsibilities

Patient Privacy, Rights and Responsibilities

Patient Privacy

The LoGrasso Health Center staff are committed to providing you with the highest quality of care. Maintaining patient privacy and confidentiality is a quality standard that is upheld by all of our employees. Our staff is bound by state and federal laws regarding the disclosure of a patient’s personal health information (PHI). For example, this means we will not disclose PHI without your consent to Deans, Professors, other University staff, parents or other parties unless there is a serious danger to you or someone else. In the event of an emergency situation requiring hospitalization where it is impossible to obtain a student's permission, the parent or legal guardian will be notified by the hospital.

Technology and Informed Consent: The LoGrasso Hall Health Center uses computer technology for the scheduling of patients, data collection, and note-taking.  The server in which our information is kept is through Medicat LLC, which is independent from the general college system, to store the data which is encrypted and hidden and is HIPPA compliant.  We make every effort possible to protect the confidential information that is entered into the computer system.

Our complete Privacy Statement can be found at: http://www.fredonia.edu/healthcenter/forms/privacy_notice.pdf . If you have any questions about this notice or any complaints/concerns about our privacy practices, please contact: Monica White, Associate Vice President for Student Affairs, Maytam Hall Sixth Floor, Fredonia, NY 14063, telephone 716-673-3271, email monica.white@fredonia.edu.

Patient Rights and Responsibilities

You have a right to:

• Considerate and respectful care
• Information regarding your diagnosis, treatment and prognosis in terms you can understand
• All information needed to give informed consent for any procedure or treatment
• Refuse treatment and be informed of the medical consequences
• Expect that your personal privacy will be respected
• Expect that you medical records will be kept confidential and will be released only with your written consent, or in cases of medical emergencies, or in response to court-ordered subpoenas
• Know the names and positions of people involved in your care by official nametag and/or personal introduction
• Change provider at any time
• Obtain another medical opinion prior to any procedure
• Obtain another medical opinion regarding condition by an alternative health care provider at the Student Health Center
• Review with a health care provider your SUNY Fredonia medical records in accordance with policy
• Express concern, grievance or suggestion
  • Concerns and grievances should be directed to the Director of Health Services

You are responsible for:

• Providing complete and honest information about your health
• Asking questions if you do not understand your diagnosis, treatment, prognosis or any instructions
• Participating in your care by following recommendations
• Keeping appointments or notify the staff as soon as possible if unable to keep appointments
• Being respectful of the staff and other patients
• Any charges billed to you, whether by an area hospital, emergency room, laboratories or specialists

SUNY Fredonia strongly recommends that you have health and accident insurance to cover costs for any medical care not provided by the Student Health Center, including hospitalization, emergency room treatment, some laboratory services and care provided by specialists.