Frequently Asked Questions
Benefits | Compensation/Evaluation | Employment
Leaves & Attendance Records | Workers' Compensation
When can I change health insurance plans?
Generally, the option/transfer period is November to December with the change of insurance
effective in January. Civil Service will mail you option transfer information. Notices
will be published on the HRNEWS listserv. View employee benefits on the Civil Service web site and at http://www.cs.ny.gov/.
You can also change your health insurance plan if you move out of the service area
of your current plan.
Contact Human Resources at (716) 673-3434 or email to obtain the required forms and for additional information.
When can I change my health coverage level (i.e., individual to family, waived to
Immediate changes in the level of your health insurance coverage can be made with
a valid qualifying event. Life changes such as marriage, the birth of a child, or
a dependent child graduating, or reaching the maximum age of coverage, are examples
of valid qualifying events. Changes from waived to covered or from individual to family can be made without a qualifying event, but the late enrollment waiting period would
apply before benefits would begin. Please visit the Civil Service web site or contact Human Resources at (716) 673-3434 or email if you have any questions or need additional information.
I was just married, divorced, or had a baby . . . what forms do I need to complete?
If you wish to change your coverage by adding or removing a dependent, you will need
the Health Insurance Transaction Form (PS-404). You may also need information on union benefits, beneficiary forms, and
other items as well as documentation requirements. Please contact Human Resources
at (716) 673-3434 or email for details.
If you want to change your deductions, email Sue Cortes in Payroll or call at (716) 673-3775 to complete new tax forms.
I just moved. Are there any forms I need to complete?
Yes. An address change form should be printed from the Human Resources Benefit web site and submitted to Human
Resources. Once completed and processed by Human Resources, the form will update your
records. You will need to contact your retirement, supplemental retirement provider,
and union separately.
My employment is terminating. My dependent is losing eligibility. Can health insurance
Yes, through COBRA, a Federal continuation of benefits program. The procedures to
apply for coverage can be provided to you by Employee Benefits. If you or a dependent
(child, spouse) loses eligibility, you (or they) must write Employee Benefits Division
in Albany within 60 days of coverage termination. The address is: State of New York,
Department of Civil Service Employee Benefits Division, Empire State Plaza, Albany,
NY 12239. You can call them at 1-800-833-4344 with questions.
Who is eligible to use GHI Dental and Davis Vision?
PBANYS, M/C, PEF and Graduate Assistants:
Who are the UUP Dental and Vision Carriers?
My purse or wallet was stolen. What should I to do?
If you are enrolled in an HMO, call your health plan's member services and request
another card. Enrollees of the Empire Plan need to contact Human Resources at (716)
673-3434 or email.
I participate with an HMO Plan and would like to change my primary physician. What
do I need to do?
Contact your health plan's member services.
I was just hired and have not received any information about my benefits?
Schedule a Benefits consultation through Human Resources at (716) 673-3434 or email.
Are my dependents eligible for tuition assistance?
Some Unions provide scholarships to dependent children. Contact your Union for information
regarding available scholarships.
Can I continue my health insurance into retirement?
To learn about health insurance continuation in retirement, please schedule an appointment
with the Benefits Coordinator by contacting Human Resources at (716) 673-3434 or
How many times a year can I change my Tax-Deferred Annuity/403(b) contribution level?
There is no limit to the number of annual changes to your Tax-Deferred Annuity/403(b).
Contact Human Resources at (716) 673-3434 or email for additional information. Look under Retirement on our benefits web page to print the required forms.
How do I change the beneficiary designation on my retirement plan(s)?
It is a good idea to periodically review the beneficiary designations on your retirement
plans and life insurance policies to take into account any life changes you may have
experienced (birth of child, death of parent, divorce, etc.). This way you can be
secure in the knowledge that your wishes will be carried out, in the event that anything
should ever happen to you. If you need to change your beneficiary designation, please
contact Human Resources at (716) 673-3434 or email.
Can I put money aside on a pre-tax basis to pay for dependent, elder, or health care
The Dependent Care Advantage Account (DCAA) is a flexible spending account program governed by the regulations of the Internal
Revenue Service. The program provides State employees with the opportunity to pay
for childcare, elder care, or other dependent care expenses on a pre-tax basis. Participation
in this program allows employees to set aside up to $5,000 annually in pre-tax salary
to pay for their dependent care expenses. Some employees are eligible for up to an
$800 employer contribution. Some employees who participate in the DCAA Account save
more than $1,500 annually on their dependent care expenses!
The Health Care Spending Account (HCSA) is another type of flexible spending account program that allows eligible State employees
to set aside from $150 to $2,500 annually in pre-tax salary to pay for health-related
expenses that are not reimbursed by health insurance. Medically necessary medical,
dental, prescription, vision and hearing expenses for enrollees and their dependents
are eligible for reimbursement. At this time, the benefit is available to MC, UUP,
PEF, and CSEA represented employees.
The open enrollment period for these plans is usually in the fall. New employees hired
after the open enrollment period can enroll within 60 days of hire. Participants who
are currently in the DCAA or HCSA must re-enroll each year if they wish to continue
their benefits. If you need additional information, or wish to obtain an enrollment
kit, please call 1-800-358-7202, or visit http://www.flexspend.ny.gov/.
If you have any other questions or need further assistance, please contact Human Resources
at (716) 673-3434 or email.
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How can I determine my renewal/non-renewal notification date?
Part-time Term Employee:
A part-time term employee will receive notice no later than 45 days prior to term expiration date.
Full-time Employee - First Year
A full-time employee will receive notice three months prior to the end of a term expiring at the end of an appointee's first year of uninterrupted
service, but not later than March 1 for terms ending in June, July, or August
Full-time Employee - After First Year But Not More than Two Years:
A full-time employee will receive notice six months prior to the end of a term expiring after the completion of one, but not more than
two years of an appointee's uninterrupted service, but not later than December 15
for terms ending in June, July, or August
Full-time Employee - After Two Years:
A full-time employee will receive notice twelve months prior to the expiration of a term after two or more years of uninterrupted service.
(For all Part-time and Full-time employees, See Article XI, Title D of the Policies for additional information.)
What criteria are professional employees evaluated on?
Among the factors considered will be; effectiveness in performance, mastery of specialization,
professional ability, effectiveness in University service, and continuing growth.
(See Article XII, Title B & C of the Policies for additional information.)
How do I initiate a position reclassification?
Contact the Director of Human Resources at (716) 673-3434 or email to discuss the process. You must complete a position description and provide a current
organization chart so that a position analysis may be conducted. Supervisory input
and support is also required.
When are classified evaluations due?
Effective 2011 - Annual performance evaluations for CSEA ASU (Secretarial/Clerical)
staff are due July 2, 2011.
Effective 2012 - Annual performance evaluations for CSEA ASU (Secretarial/Clerical) staff
are due based on the employee's division as follows:
Annual performance evaluations for CSEA OSU (Trades & Custodial), Council 82, and
PEF staff are evaluated on their anniversary date.
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What employment opportunities do you have available for clerical, maintenance, professional,
or teaching positions?
All positions are posted via the Human Resources web site.
I received a canvass letter; will I get an interview?
A canvass letter is merely an announcement that a vacancy exists in the title for
which an individual was tested. A person must be reachable (e.g.: one of the top three
scores) to be eligible for an interview. View Summary of NYS Civil Service Law.
Where am I on the Civil Service list?
Human Resources can inform candidates of their relative position on the eligible list
for the position in which they were canvassed. Please view the New York State Department
of Civil Service Eligible List Management System (ELMS).
Can I submit a bid form for a Civil Service vacancy?
Bid forms are no longer accepted. All interested parties should apply utilizing the
online application system on the Human Resources web site.
What Human Resources form should be used to appoint a full-time professional to the
A Change of Status form (COS) needs to be completed to effect an appointment and routed for approval. When fully
approved, the COS generates a contract letter from the President or Vice President
to the employee.
A rehired employee already has an Employment Verification Eligibility I-9 on file.
Do they need to complete a new I-9?
United States Citizen - Rehired Within Three Years
No, provided the employee is rehired within three (3) years after original completion of the I-9 they do NOT need to complete a new form.
United States Citizen - Rehired After Three Years
If an employee is rehired three (3) years after his/her last day, a new I-9 must be completed.
Contact Human Resources at (716) 673-3434 or email.
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Leaves & Attendance Records
Can I charge my sick leave accruals for a death in the family?
Yes, if immediate family (up to 15 days annually for M/C and Classified; up to 30
days for UUP).
Last month's attendance sheet was turned in late so my balance is wrong. Why are my
On this month's sheet indicate any time off from the last two months -- then the accruals
are doubled for the last two months also.
I'm a faculty member, and I was on sick leave for the entire semester. How do I complete
my record of attendance form?
Charge the total number of instructional days for the semester. This number varies
somewhat from semester to semester. Contact Ruth Phillips in Time & Attendance/Payroll for the number of instructional days.
I'm going on maternity or sick leave. What forms do I need to complete?
You must complete a Family & Medical Leave Request Form and provide Human Resources with documentation from your health care provider. Click here for details about the family and medical leave process and employee rights under the
Family Medical Leave Act (FMLA).
I have to report for jury duty. What do I need to do?
Advise your supervisor and obtain a signed certificate of attendance from the court
clerk. Provide a copy to your supervisor upon your return and attach a copy to your
time sheet. Do not charge accruals.
I know someone who is going to be on medical leave and does not have enough accruals.
Can I donate accruals?
If the person is employed at the University or another SUNY campus and is eligible
to receive donated credits, you may donate vacation accruals as long as you leave
yourself at least 10 days. Forms are available in the Payroll Office and on our forms page. Click here for information on UUP and the Leave Donation/Exchange Program. All bargaining units participate except Council 82.
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How do I file a workers' compensation claim?
After sustaining a work-related injury or illness, an employee needs to call the Accident
Reporting System (ARS) to report the incident. Their toll free number is available
24 hours a day/7 days a week at 1-888-800-0029. You must also inform your supervisor
and complete a Report of Accident or Injury form. Click here for details.
Who is our workers' compensation insurance carrier?
The State Insurance Fund, 225 Oak Street, Buffalo, NY 14203. You can call them at
What should I do with medical bills received related to my injury?
Forward all medical bills related to the accident to Human Resources or instruct your
physician to forward the bills to The State Insurance Fund.
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