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Upgrade Planned for WINDOWS Computers

FredQuest Logo
Information Technology Services
103 Maytum Hall
The State University of
New York at Fredonia
Fredonia, NY 14063
Ph: (716) 673-3407

An application developed by SUNY System Administration (SUNY Webconnect) that requires Java 7 Update 55 is planned for an upgrade on Sunday, May 18th If that upgrade is successful, ITS plans to uninstall old Java versions and install Java 7 Update 55 for Windows computers on Monday, May 19th.

The Java update required to support SUNY Webconnect will be available when you arrive to work on Monday, May 19th.  In order to receive the update, once you have logged on to your computer, you can initiate the upgrade by simply restarting your computer (**IMPORTANT** Do NOT just log off. You must click start, and select Restart). The Java update will occur in the background and may not be fully complete as soon as you log back in. Please wait a couple of minutes before launching Webconnect or any other application which relies on Java.

Once the process is completed we request that you confirm that the new version of JAVA has been installed on your computer.  You can check this by clicking on the START button and selecting CONTROL PANEL.  Then select the PROGRAMS or PROGRAMS & FEATURES option.  This will display a list of the programs currently installed on your computer.  Please confirm that the JAVA version listed is 7 update 55.

If the computer display lists something different (or doesn't list JAVA at all), please contact the HelpDesk either via phone at x3150 or email at, or log a FredQuest ticket at “Software Applications” as the Request Type and “Java” as the Classification.

Additionally, this upgrade may break other applications that use Java (Banner and Research Foundation application users should be fine as those applications are compatible with Java 7.55).  If you experience an issue with other applications after this upgrade please enter a FredQuest ticket as described above.

Page modified 12/7/15