Google Apps for Education FAQs

FredQuest Logo
Information Technology Services
Reed Library
SUNY Fredonia
Fredonia, NY 14063
Ph: (716) 673-4670

Frequently Asked Questions

What will my email address be?
What is my username?
Is there a limit to the number of emails I can send?
When I send an email to a list, or BCC myself on something, I don't receive it. Why?
What is the email quota?
What is the file size limit for email attachments?
How do I turn on my Out of Office message?
How do I forward my email to another account?
How do I move my local contacts from Outlook to Google Apps?
Life After Microsoft Outlook


What will my email address be?
Student email addresses will continue to be username@fredonia.edu (where username is the 4letters4digits format).  Additionally, an email alias with the format of firstnameintiallastname@fredonia.edu will be available.  Check the FREDmail "Settings" and "Accounts" to view "Send as options."

Faculty and Staff email addresses will continue to be username@fredonia.edu with the alias of firstname.lastname@fredonia.edu.
top


What is my username?
Your eServices username is the same username you use to log on to campus computers, the current Fredonia email, ANGEL, FredQuest and wireless. You can find your eServices UserID and password by logging into Your Connection. Once logged in, click on the "View Your UserIDs and Passwords" link under "Personal Information" Scroll down to the eServices ID section to view your information. The password that is displayed will always be the original one that was assigned to your account. If you have changed your password, that information will not be reflected here.You can login to Your Connection directly from this link: https://connect.fredonia.edu/

top


Is there a limit to the number of emails I can send?
As a method to deter spam, Google has employed a sending limit from all Google accounts of 500 messages within a 24 hour period. Whether you have addressed the same email to 500 recipients, or sent 500 separate messages within a day, the rule is there. If you breach that boundary, Google will stop your account from sending mail for 24 hours.

If you use a POP or IMAP client (Microsoft Outlook or Apple Mail, e.g.), you may only send a message to 100 people at a time.

For more information, visit Google's sending limits details page.
top


When I send an email to a list, or BCC myself on something, I don't receive it. Why?
Google Mail recognizes that the incoming message is identical to the copy in your Sent Items and ignores the duplicate. This is a part of Google's threading feature in the web client when you post a reply, your reply is threaded in with other's responses. This is a system feature and cannot be disabled. Sent emails can always be views in the Sent Items label. visit Google's sending limits details page.
top


What is the email quota?
So far each Google Apps user is automatically allotted over 7.3 gigabytes of space. The previous institutional quota was 50-100mb, a significant increase in space allotted to each user.
top


What is the file size limit for email attachments?
The maximum message size set by Google total is 25mb. The previous institutional limit was 10mb.
top


How do I turn on my Out of Office message?
Google provides directions on using their out of office message function here: Out of Office Messages
top


How do I forward my email to another account?
Google provided directions on how to forward your email to another account here: EmailForwards
top


How do I move my local contacts from Outlook to Google Apps?
Here are some general directions to follow, though instructions may vary by version. For more detailed instructions, open 'Help' in Outlook or Outlook Express and type 'export' in the search box. Look for topics that include 'export wizard,' 'export information,' 'exporting contacts' or 'exporting address book contacts' in the title.

From Outlook:

  1. Select File > Import/Export > Export from the main menu
  2. Choose Comma Separated Values (Windows) > Select "Contacts" > Save exported file

 

From Outlook Express:

  1. Select File > Export > Address Book from the main menu.
  2. Select Text File (Comma Separated Values).
  3. Click Export.

 

To import contacts to Google mail:

  1. Sign in to Google mail.
  2. Click Contacts (located below your list of views) on any Google mail page.
  3. Click Import in the top portion of the Contact Manager.
  4. Click the Browse... or Choose File button and locate the CSV file you'd like to upload.
  5. Select the file and click the Import button.
  6. Once you've successfully uploaded the document, Google mail will display the number of contacts imported.
top

Page modified 10/18/13