Executive Directors, Director, and Team Leaders are responsible for seeing that the
overall mission, vision, and yearly objectives are identified, prioritized, communicated,
and accomplished in a consistent manner.
Communication (information sharing), governance (development and adoption of policy
and procedure), financial planning and budgeting, organizational development (teamwork,
customer service, consistency, professional development opportunities), and project/portfolio
management are key foci.
The Information Technology Services staff devotes the majority of their time supporting
the academic and administrative computing needs of the students, faculty, and staff.
Support ranges from troubleshooting and maintaining data, databases, and systems,
monitoring operating logs, processing data backups, running and reviewing processes
and output, prepping and installing computers and computer labs and smart classrooms
for student and faculty use, and providing multimedia services for students, faculty,
Research & Development
Research and development is based on identified and prioritized need (such as software
upgrades, etc.) as well as on project scope and security schemas approved by management.
Secure and sustainable infrastructure development with appropriate documentation enabling
support teams to provide excellent support and customer service is expected.