Miscellaneous FAQs

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ITS Service Center
W203 Thompson Hall
State University of New York at Fredonia
Fredonia, NY 14063
Ph: (716) 673-3407
Where are open computer labs located?
For information on campus lab facilities, visit the following link:
http://www.fredonia.edu/its/servicecenter/labs/

What is the ITS Service Center and where is it located?
The ITS Service Center is located on the 2nd floor of Thompson Hall. The Center is responsible for the acquisition, production and integration of modern technology into the instructional program. The professional staff is available through consultation and sponsored workshops to assist in maximizing the use of educational technologies that enhance the effectiveness of teaching and improve the enrichment for the teaching learning process. ITS Multimedia Team provides support for classroom instruction, assists in the preparation of materials for research and publication, maintains facilities and supports college outreach programs.
For more information on the ITS Service Center, visit the link below:
http://www.fredonia.edu/its/servicecenter

What is RESNET (Residence Life Network) and where are they located?
RESNET is the College entity that services network accessibility in the Residence Halls. For more information, visit the link below:
http://www.fredonia.edu/resnet/

I'm having problems with my computer - who can help?
If you are having a simple problem, call the ITS Service Center at 673-3407 (3150 on campus) and a technician may be able to talk you through a resolution. Problems, which require hands-on assistance, need to be taken to an outside vendor for repair.

What are the Campus policies regarding network and computer usage?
To view the College policies in this area, please visit the link below:
http://www.fredonia.edu/its/servicecenter/policies.asp

Page modified 8/6/15