eServices Critical Checklist

Know your Your Connection User ID and PIN

• Your Connection gives you access to your classes, grades, financial aid and eServices username and password.
• Access Your Connection
• Need help logging in to Your Connection? Contact the Help Desk at 716-673-3150 or by email to helpdesk@fredonia.edu

Know your eServices ID and password

• This username and password is used for logging in to the majority of SUNY Fredonia services such as e-mail, wireless, and ANGEL.
• Find your eServices Username and Password by logging in to Your Connection and clicking on the View Your User IDs and Passwords link.
• Log on to your FREDmail account. If you would like to link your FREDmail and other Google Apps to your mobile devices directions and help can be found at http://www.fredonia.edu/helpdesk/googleapps/

Like the Help Desk & ResNet Office on Facebook

• For important advisories and updates about new services.
• Help Desk: Search SUNY Fredonia ITS HelpDesk or go to http://www.facebook.com/pages/SUNY-Fredonia-ITS-HelpDesk/120457684695982
• ResNet: Search SUNY Fredonia ResNet or go to http://www.facebook.com/pages/SUNY-Fredonia-ResNet/160292887370672

Complete your profile on FSU4U

• FSU4U gives you access to clubs, organizations, and volunteer opportunities on campus.
• Access FSU4U

Update your anti-virus software installed on your personal computer

• Updated anti-virus software is required to access the Internet on a personal computer. Download SEP Anti-virus software for no charge from Your Connection. For more details and information on downloading this anti-virus software go to http://www.fredonia.edu/helpdesk/Virus/.

Install all computer operating system critical & security updates

• For example, Microsoft Windows updates or Macintosh OS X
• This is required to access the Internet on a personal computer. Having this done before you come to campus will help you get connected faster.

Remove all illegally downloaded copyright files from your personal computer

• For more information about SUNY Fredonia's policies and the Digital Millennium Copyright Act go to http://www.fredonia.edu/its/dmca.asp.

Make sure all of your classes appear on ANGEL

• Login to ANGEL using your eServices username and password. Locate the nugget labeled courses and compare your course list on ANGEL to your course list on Your Connection. If a course is missing in ANGEL put in a FREDquest ticket.