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Web Research

Recent research reports

The university Web Content Manager and the Fredonia ITAB Web Steering committee publish selected research reports to share with the campus community. Web goals are being written to address the current and upcoming Fredonia Plans at

Web 2010

Web 2010

Topics covered:

  • Recent progress on the main campus site,
  • 2009 web traffic data for
  • 2010 web goals and projects for all sites.
  • Overview of our campus web presence (all web sites, combined) and the purposes of those sites.
  • Identify major web trends toward greater collaboration & participation, using social media for business (excerpted from "Next Steps for Web", below)
Next Steps for Web

"Next Steps for Web"

This page (above) contains videos and articles about "Enterprise 2.0". The articles and videos are intended to generate thinking about possible next steps for campus web use.

The web platform is maturing rapidly with standards for business that are essential for sharing information and providing services for daily campus operations. "Web 2.0" is a general term to describe a wide set of online tools that are used to connect people and information quickly.

Web technologies like Google Docs, Google Wave, WordPress blogs, and wikis are examples of inexpensive, powerful online collaboration tools. The combination of those tools and the business practices to support their use is termed "Enterprise 2.0".

Over the past several years, inexpensive, powerful online collaboration Enterprise 2.0 tools have been changing dramatically the business practices of large organizations -- to be easier and faster -- to effectively reduce the coordination effort of organization-wide projects.


Server Roles

Web Server Roles
An integrated map of the relationships between tasks, titles, functions, content and context on a web server.


Design Thinking

Best Practice: Design Thinking
An integrated design/engineering/marketing approach from Stanford's design program, design thinking is a proven model for innovative interdisciplinary problem-solving. Design thinking is an iterative process that starts with empathy and without preconceptions.

Watch a 2009 Chautauqua Institute lecture by George Kembel on design thinking and creative problem solving, (1hr, 12min):

George Kembel is the director of the at Stanford University.



WCM 2009

2009 Web Research
Comprehensive, detailed overview of University web goals and web requirements, standards, and conceptual models. Includes ECM model, ECM3 excerpt, and web content management (WCM) market research.


WCM 2009

Modes of Communication
Model of six primary modes of communication, plotted on a two-axis grid of broadcast<->interactive and personal<->public.


ECM model

Enterprise Content Management (ECM) model

Depicts the relationship between ECM core components and external systems.


ECM3 model

ECM Maturity Model (ECM3) excerpt


Excerpted from the full model at:

WCM server

Web Content Management (WCM) Server model

Depicts the use of virtual machines (VMs) to improve server reliability.


2009 Web Research

2008 Web Research
Web experiments and research sites


Page modified 12/7/15