Natural Science Advisory Council
Susan O. Schall

Fredonia Science Center
221 Science Center
State University of New York at Fredonia
Fredonia, NY 14063
Ph: 716-673-3285

Dr. Holly Lawson
Project Shepherd

Markus Kessler
Director of Facilities Planning

John Kijinski
Dean, College of Liberal Arts & Sciences

Betty Gossett
Associate Vice President for University Development

David Tiffany
Vice President for University Advancement & Executive Director of the Fredonia College Foundation

  Susan Schall

Susan O. Schall


Graduation date from Fredonia: 1981
Major(s) while at Fredonia:


Other Education

BS 1982 Penn State University, Ind. Engineering

MS 1986 Penn State University, Ind Engineering

PhD 1988  Penn State University, Ind. Engineering

Present professional positions

SOS Consulting, LLC, Front Royal, VA

Phone:  540-636-1418
Schall Web Page

Past professional positions
Positions (academic)
2002 - 2004 Methodology Director, RR Donnelley, Downers Grove, IL
1999 - 2002

Consultant, Front Royal, VA


Six Sigma Black Belt, General Electric Lighting, Winchester, VA

1993 - 1997

Area Superintendent of Engineering Polymers,  Senior Consulting Engineer, and Consulting Engineer, at DuPont in Parkersburg, WV and Wilmington, DE

1984 - 1988

Quality Assurance Engineer, Manufacturing Quality Assurance Organization and Quality Engineer, Paper Manufacturing Division at Eastman Kodak, Kodak Park, Rochester, NY

Professional affiliation(s), e.g. Boards, National Committees, etc.

Malcolm Baldrige National Quality Award, 2006 Board of Examiners


ABET (involved since 1992)

  • Fellow, November 2007
  • Representative Director, ABET Board
  • Lead Facilitator, Program Evaluator Training
  • Master Facilitator, Program Evaluator Train-the-Trainer
  • Member-at-Large, Engineering Accreditation Commission Executive Committee
  • Commissioner, Engineering Accreditation Commission


American Society for Engineering Education (member since 1986)


Penn State University (Alumni Association Life Member since 1985)

  • Industrial & Manufacturing Engineering Industrial and Professional Advisory Committee
  • Chair, Mentoring Committee, Penn State Industrial & Manufacturing Engineering Society (PSIMES)
  • President and Vice-President, Penn State Engineering Society
  • Chair, Advisory Committee, Women in Engineering

  American Society for Quality (member since 1983)

  • Editorial Review Board, Quality Engineering and Six Sigma Forum Magazine
  • Member, Hunter Award and Shewhart Medal Committees
  • Examining Chair, Internet Liaison, Newsletter Editor and Past Chair, Northern Shenandoah Valley Section
  • Chair and Vice-Chair, Delaware Section
  • Chair, 19th Annual Symposium on Quality: The Multiple Faces of Quality, Delaware Section
  • Founding Member, Penn State Student Section
  • Co-Chair, Scholarship Committee, Rochester Section

Institute of Industrial Engineers (member since 1981)

  • Member, Education / Accreditation Team
  • ABET Industrial Engineering Program Evaluator

American Statistical Association (member 1995-2002)

  • Member, Statistics Partnership of Academe, Industry and Government Committee
Brief bio

Susan O. Schall is President/Owner of SOS Consulting, LLC. Susan has over 20 years experience delivering improved performance using engineering, statistical and business process improvement methodologies, including Six Sigma, team-based problem-solving, lean manufacturing techniques, process assessment, and strategic planning.  Clients include companies in the chemical, food, automotive, industrial supply, education, and printing industries.

 Prior to consulting, Susan held a variety of process improvement and leadership roles at RR Donnelley, GE Lighting, DuPont and Eastman Kodak.  Susan is a Senior Member of the Institute of Industrial Engineers (IIE) and the American Society for Quality (ASQ). She is a member of the ABET Board of Directors, the Editorial Board for ASQ’s Six Sigma Forum and Quality Engineering magazines, the ASQ Shewhart Medal and Hunter Award Committees, and the Penn State Industrial & Manufacturing Engineering Industrial Professional Advisory Committee.  She was also a member of the 2006 Malcolm Baldrige National Quality Award Board of Examiners

 Susan received a BS in Mathematics from the State University of New York, Fredonia, and BS, MS, and PhD in Industrial Engineering from Penn State University.  She is certified as a Certified Quality Engineer (CQE) by the American Society for Quality.

Page modified 9/17/15