SUMMER HOURS ANNOUNCED:

During summer break, (Monday, May 14th until Sunday, August 26th) the SUNY Fredonia Ticket Office will operate during the follwing hours:

• OPEN Monday - Friday from 9 a.m. - 3 p.m.
• CLOSED weekends, and Holidays, including Memorial Day, July 4th, 5th & 6th

For ticketed events, we will open at the venue ticket counter, one hour prior to curtain.

TEMPORARY TICKET OFFICE LOCATION

Our office has moved! - but not too far away.  While the Williams Center undergoes renovations, the SUNY Fredonia Ticket Office will be located in the Temporary Office Complex in Dods Hall Parking Lot.  Just look for the white building in the parking lot adjacent to the Williams Center, Mason Hall and Dods Hall.  Use the door facing the Dods Hall tree grove to enter the building.  Once inside, the ticket office is on your immediate left.

About the Ticket Office:
The SUNY Fredonia Ticket Office provides a variety of services for the campus and surrounding communities. In addition to handling ticketing for events in Rockefeller Arts Center, Rosch Recital Hall and student activities across campus, the Ticket Office is an authorized ticketing agent for Coach USA, Greyhound and NY Trailways bus companies and an authorized money receiving agent for Western Union. The Ticket Office is a division of Rockefeller Arts Center. Since the fall semester 2007, we have been using a networked system that allows computerized tickets to be sold from multiple locations on campus including King Concert Hall, Marvel Theatre, Bartlett Theatre and Rosch Recital Hall. The ticket windows at these locations open one hour before each performance. 

  Accepted Forms of Payment

 The SUNY Fredonia Ticket Office accepts:  

• Cash
• MasterCard
• Visa
• FredCard (accepted at the Williams Center ticket office only)

 Personal checks are only accepted for special order forms such as season subscriptions, family weekend events or with the permission of the ticket office manager. FredCard is accepted at the Williams Center location only.

   Directions   

• Enter the college from the Central Avenue entrance (280 Central Ave.).
• Make a right at stop sign on to Ring Road.
• Follow Ring Road all the way around to next stop sign.
• Continue straight at the stop sign and pass the tennis courts on left.
• The Williams Center Temporary Office Complex is to the left, in the Dods Hall parking lot, across from the bus shelter (large white trailer).
• Two 30 minute parking spaces are available adjacent to the bus shelter.
• Enter the Williams Center Temporary Office Complex from the door facing the tree grove. Once inside, the ticket office is immediately on your left (room G-144).

For help or additional directions, please contact the office directly. You may also find directions to our campus by clicking on the following link:

Directions to the SUNY Fredonia Campus

Hours of Operation

The SUNY Fredonia Ticket Office hours during the Fall and Spring Semester are:

Monday-Friday 9:00am to 7:00pm
Saturday 1:00pm to 5:00pm  

The SUNY Fredonia Ticket Office hours during the summer and class breaks are:

Monday-Friday 9:00am to 3:00pm

During an Event

Will Call·windows open one hour prior to the scheduled curtain time in the venue lobby. The evening phone number for King Concert Hall, Marvel Theatre and Bartlett Theatre is (716) 673-3501.  

Phone Orders

The ticket office phone number is (716) 673-3501. You may also call us toll-free at 1-(866)-441-4928. Regular business hours are Monday-Friday 9-7 and Saturdays 1-5 when school is in session (M-F from 9-3 when classes are not in session). Patrons may order event tickets over the phone using a MasterCard or Visa. There is a $2.00 processing fee per order when purchasing by phone. Phone orders received at least seven days prior to the scheduled event will be mailed to the patron. Phone orders received less than a week prior to the event will be held at the ticket office for pick-up at the door. We do not accept unpaid reservations.

Ticket Exchange Policy

Should your plans change, ticket exchanges are avaialble for many of our events**.  Mix & Match ticket package holders enjoy this service FREE of charge. For non-subscribers, there is an exchange fee of $2.00 per ticket. All exchanges must be made at the SUNY Fredonia Ticket Office in the Williams Center at least 24 hours in advance of performance time. Once a performance has passed, tickets are invalid and cannot be exchanged. Also, once a performance sells out, exchanges are no longer allowed.

 **Some limitations may apply.  Please contact the SUNY Fredonia Ticket Office for details.  716.673.3501