CLICK BELOW FOR ALL NON-EMERGENCY WORK REQUESTS (24 hours a day)
Submit a RESIDENTIAL Work Request - (Residence Halls)
Submit a NON-RESIDENTIALWork Request - (non residential locations)
Academic telephone issues- contact University Services at ext. 3257
Residence Hall Telephone Trouble Form...click here
Residence Hall Cable Television Problem...click here
Residence Hall Washer and Dryer Problems...click here
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REPORTING AN EMERGENCY OR URGENT WORK REQUEST
7:30 a.m. - 4:30 p.m. (Monday - Friday)
Contact the Customer Service Center at 673-3452
Identify yourself, the nature of the emergency, building and room
Before 7:30 a.m. - After 4:30 p.m. - on Weekends and Holidays
Contact the After Hours Customer Service Center at 673-3454
Identify yourself, the nature of the emergency, building and room
EMERGENCY SERVICE DEFINITIONS
Locks - An inoperable lock on an entrance door to a building, an office or suite and a person locked in or out of an office or bedroom will be treated as an emergency.
Glass - Glass breakage will be treated as an emergency. The repair activity will only be that which will provide security until the next working day.
Heat - No heat in room
Fire Alarms - All alarm activations. University Police will be notified automatically
Boiler Room Alarms - All alarms, false alarms or inoperable alarm/alarm systems.
Power Outages - Interruptions to the building, floor, suite or a room is considered an emergency. A lamp or plug replacement will not be considered an emergency, unless it is the only light in a room.
Plumbing - Water interruption to the building, floor, suite or a room is considered an emergency. A toilet or water system will be repaired on an emergency basis if it is the only facility available in the general area.
Elevators - Elevator rescues will be handled on an emergency basis. Contact University Police at 3333.