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Facilities Services supports the academic mission of the campus by providing quality customer service, well-maintained facilities and a safe, clean environment that enhances the appearance and condition of the campus for the campus community, visitors and guests while encouraging teamwork; encouraging staff to take pride in themselves, the organization and services provided by setting high quality standards and accountability which provides acknowledgment and recognition to the staff which is our most valuable resource.

Requests (non-emergency)

Request Work / Maintenance / Event     Key Request     TELEPHONE    Internet     Vehicle Request     Report Health or Safety Concern     Vending Machine     Washers and Dryers (Not IN TownHouses)

By submitting a work request form, you are giving permission for SUNY Fredonia staff to enter your room, possibly while you are not there to investigate and resolve the issue. If you do not see the problem resolved, please see your Residence Hall Director.

Please use the work request system for all requests including repairs, adjustments and improvements for heating, air conditioning, refrigeration, plumbing, electrical, lighting, energy management, painting, hanging pictures, signage, bulletin boards, furniture, shelving, doors, locks, keying, cleaning, moving, special event setup, window treatments, grounds and landscaping.

Log in using your e-services ID and password.
If you are having trouble viewing the Work Request form or the menu does not display correctly click here.

Report an emergency or request urgent work

  • When calling, identify yourself, the nature of the emergency, building, and room.
  • Within business hours, call 716-673-3452 on weekdays between 8:00 a.m. to 4:30 p.m.
  • Outside of business hours, call 716-673-3454 on weekdays before 8:00 a.m. or after 4:30 p.m., or anytime on weekends and holidays, managed by the After Hours Customer Service Center.
  • During summer break, there is no 3rd shift coverage.   
  • If there is no answer, call 716-673-3333 for the University Police.

Facilities links

Facilities Services

  • Services Complex 280 Central Avenue State University of New York at Fredonia Fredonia, NY 14063