Facilities Services

Work / Service / Event Request         Emergency or Urgent Facilities Work Request   

Key Request         Cable TV           Internet         Vehicle Request
Washers and Dryers (other than Town Houses)           Campus Safety Committee

Campus Aerial View
Fredonia campus from the air.

We hope you will find the information useful and helpful. Our purpose in the Facilities Services Department is to support the academic mission of the campus by providing quality customer service, well maintained facilities and a safe, clean environment that enhances the appearance and condition of the campus for the campus community, visitors and guests while encouraging teamwork; encouraging staff to take pride in themselves, the organization and services provided by setting high quality standards and accountability which provides acknowledgment and recognition to the staff which is our most valuable resource.

View the Facilities Services Employee Recognition Page

See current office hours for Facilities Services below/left.

Reporting an Emergency or Urgent Work Request

Identify yourself, the nature of the emergency, building and room

Call 673-3452 during normal working hours

Before 8:00 a.m. or After 4:30 p.m. on Weekdays or on Weekends and Holidays
Contact the After Hours Customer Service Center at 673-3454 

During summer break, there is no 3rd shift coverage.   

If there is no answer, contact University Police  673-3333


Winter Break Schedule - December 21, 2019 to January 1, 2020

Facilities Services

Facilities Services will have minimal maintenance and custodial staff during this period.  There will be limited snow plowing of parking lots and walkways and limited snow shoveling at building entrances.  Non-essential parking lots will not be plowed during the evenings and nights. In emergencies, please contact University Police (ext. 3333).

Request for maintenance:

The online work requests will be monitored daily.

Submit online work requests at:

Office hours will be:

December 23              8:00 a.m. to 4:00 p.m.

December 24 – 26      Closed

December 27              8:00 a.m. to 12:00 p.m.

December 28 – 29      Closed

December 30 – 31      8:00 a.m. to 12:00 p.m.

January 1                    Closed

Heating Services:

Will have standard 24/7 coverage except:

December 25              Closed

January 1                    Closed

Helpful Links