Facilities Services Office

The office is the customer service center for the Facilities Services Department. The staff is responsible for receiving and distributing trouble calls or emergency calls from the campus community, requisitioning for supplies and projects, processing key requests, maintaining records for the work order system, department budget, in-house and minor rehab/repair projects, managing pest control, and maintaining the department’s personnel records.

8:00 a.m.. - 4:30 p.m..
(Fall/Spring Semester)

8:00 a.m.. - 4:00 p.m..
(Summer/Winter Break)

TELEPHONE 716-673-3452
FAX 716-673-3483

The Facilities Services Office is located at the North end of the campus along Ring Road.
Call 716-673-3452 to report emergency repair requests.

Use the on-line work request forms for non-emergency requests.

Report an emergency or request urgent work

  • When calling, identify yourself, the nature of the emergency, building, and room.
  • Within business hours, call 716-673-3452 on weekdays between 8:00 a.m. to 4:30 p.m.
  • Outside of business hours, call 716-673-3454 on weekdays before 8:00 a.m. or after 4:30 p.m., or anytime on weekends and holidays, managed by the After Hours Customer Service Center.
  • During summer break, there is no 3rd shift coverage.   
  • If there is no answer, call 716-673-3333 for the University Police.

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