ResNet Office

Welcome to the ResNet Office

The ResNet Office is an Information Technology helpdesk that provides services and support for students, staff and guests living in the residence halls. The staff works closely as a team to facilitate information technology support calls as well as other projects throughout the year.

• Residential Network Access Control (Wireless & Ethernet)
• Hardware and Software Assistance
• FREDcard Door Access Control
• Residential Network Security
• Residence Life Staff Multi-Media Equipment
• Residence Life Smart Classrooms
• SUNY Fredonia Computer Purchasing Program
• Residence Life Axis TV

Note - The SUNY Fredonia Networks (wired/wireless) are primarily for academic use.

Mission Statement - To provide superior customer service through the use of telephone, email, and face to face assistance to students, staff and guests living in SUNY Fredonia residence halls with information technology related issues.

 COMPTIA A+ IT Technician Certified Support

ResNet Staff 2012 - 2013

Benjamin Hartung, Systems Administrator

Tylor Cardone, ResNet Coordinator

ResNet Senior Technicians: Howard Smith, Jaikub Smith

ResNet Technicians: Mark Mackey, Hyungsuk Kang, Ashley Friedman