: ResNet Office of the ITS Service Center

ITS Service Center:
ResNet Office

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The ResNet Office of the ITS Service Center provides residential technology support and campus access control services.


Campus-wide assistance includes, but is not limited to, the installation, configuration, troubleshooting and resolution of the following services:

Internet Service Connectivity
Computing Hardware and Software 
Campus Access Control Systems
Security Camera Systems
Residential Network Security
Residence Life Staff Multi-Media Equipment
Residence Life Smart Classrooms
Residence Life Event Management Displays

Request Assistance

By email:
By phone: (716) 673-3668
In person: 154 McGinnies (Near the loading dock rear entrance)
Hours: Monday - Friday 8:30am - 5:00pm
Summer: Monday - Friday 8:00 am - 4:00 pm

frequestFredQuest allows individuals to easily request assistance for all IT-related services and provides the ability to check the status of all requests at
If you need help click here to see a short tutorial.

COMPTIA A+ IT Technician Certified Support

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ResNet Staff 2015 - 2016



Page modified 10/7/15