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Welcome to the ResNet Office
The ResNet Office is an Information Technology helpdesk that provides services and support for students, staff and guests living in the residence halls. The staff works closely as a team to facilitate information technology support calls as well as other projects throughout the year.
• Residential Network Access Control
• Hardware and Software Assistance
• FredCard Door Access Control
• Residential Network Security
• Residence Life Staff Multi-Media Equipment
• Residence Life Smart Classrooms
• SUNY Fredonia Computer Purchasing Program
• Residence Life Axis TV
Note - The SUNY Fredonia Networks (wired/wireless) are primarily for academic use.
Mission Statement - To provide superior customer service through the use of telephone, email, and face to face assistance to students, staff and guests living in SUNY Fredonia residence halls with information technology related issues.
COMPTIA A+ IT Technician Certified Support
ResNet Staff 2011 - 2012
Benjamin Hartung, Systems Administrator
Tylor Cardone, Interim ResNet Coordinator
ResNet Senior Technicians: Howard Smith, Jaikub Smith
ResNet Technicians: Jacob Cunningham, Yee Na Yoon, Mark Mackey, Hyungsuk Kang, Ashley Friedman