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ITS Service Center:
ResNet Office

The ResNet Office of the ITS Service Center provides residential technology support and campus access control services.


Campus-wide assistance includes, but is not limited to, the installation, configuration, troubleshooting and resolution of the following services:

Campus Access Control Services
Internet Service Connectivity Support
University Owned Printer Support
University Owned Computing Software Support
Personal Computing Device Repair
Residence Life Multi-media Equipment Reservation & Checkout
Residence Life Smart Classrooms
Residence Life Event Management Digital Signage
University Owned Computing Hardware Support
Student Printing Service

Request Assistance

By email:
By phone: (716) 673-3668
In person: 154 McGinnies (Near the loading dock rear entrance)
Hours: Monday - Friday 8:30am - 5:00pm
Summer: Monday - Friday 8:00 am - 4:00 pm

frequestFredQuest allows individuals to easily request assistance for all IT-related services and provides the ability to check the status of all requests at
If you need help click here to see a short tutorial.

COMPTIA A+ IT Technician Certified Support

Staff 2015 - 2016

  ResNet staff 2015 - 206

Page modified 1/15/16