ITS Service Center

ITS Service Center: ResNet Office

The ResNet Office provides residential technology support and campus access control services for students, staff and guests with in the residence halls. Located in McGinnies Hall, ResNet employs seven students every semester as information technology support technicians called ResNet Technicians.

Supported Services:
Campus Access Control Services
Internet Service Connectivity Support
University Owned Printer Support
University Owned Computing Software Support
Personal Computing Device Repair
Residence Life Multi-media Equipment Reservation & Checkout
Residence Life Smart Classrooms
Residence Life Event Management Digital Signage
University Owned Computing Hardware Support
Student Printing Service

Requesting Assistance
You can visit Getting Started or contact us:

  • By email: resnet@fredonia.edu
  • By phone: (716) 673-3668
  • In person: 154 McGinnies (Near the loading dock rear entrance)
    • Semester Hours: Monday - Friday 8:30am - 5:00pm
    • Summer Hours: Monday - Friday 8:00 am - 4:00 pm
  • Submit a Tracker ticket!

COMPTIA A+ IT Technician Certified Support

Staff 2018 - 2019

ResNet Student Staff

ResLife staff can reserve equipment via our

Equipment Checkout System