Rockefeller Arts Center
Designed by the architectural firm I.M. Pei and Partners and built in 1969, the Michael C. Rockefeller Arts Center is a major cultural center of visual and performing arts for western New York and northwestern Pennsylvania.
Offices for Rockefeller Arts Center, Ticket Office closed but staff working remotely
In response to Governor Andrew Cuomo's directive for specified employees to work from home, the Rockefeller Arts Center office and the Fredonia Ticket Office are closed. However, employees are all continuing to carry out their duties by working from home. Staff may still be reached by both telephone and email during normal business hours.
While our doors are closed during the current Covid-19 pandemic, we will be posting curated videos several times a week to our Facebook page. Some will be of past performances at Rockefeller Arts Center, and some will be from various artists and arts organizations that we admire. We hope this will help you keep the arts alive in your heart until we are allowed to re-open and welcome you back in person! Use the button below to get to out Facebook page.
Remaining Spring Semester Events Have Been Cancelled. Ticket purchases may be donated, credited or refunded
Due to the continuing Coronavirus pandemic and the need for increased social distancing, all events through May 15 have been CANCELLED. This includes Sweet Charity, The Fredonia Dance Ensemble, the Commencement-Eve Pops Concert (Salute to the Big Apple) and the Masterworks Chorus with the Western New York Chamber Orchestra.
If you are a ticket holder for one or more of these events, you may turn your purchase into a donation to the sponsoring department, convert your purchase to a house credit for a future event or request a refund.
Donations and credits may be requested Monday through Friday between the hours of 9 a.m. and 4:30 p.m. by calling 716-673-3501. When requesting a house credit, you will need your ticket order number, which can be found in the upper left corner of your ticket.
The Box Office is closed to visitors but will still be responding to all calls and emails. Please contact the Fredonia Campus Ticket Office at email@example.com or call 716-673-3501.
The cancellation of the remaining events in the 2019-20 season will create a financial hardship for the sponsoring departments (The Department of Theatre and Dance for Sweet Charity and Fredonia Dance Ensemble, Rockefeller Arts Center for Salute to the Big Apple and the Western New York Chamber Orchestra for the Masterworks Chorus). Preparations were well under way for these events, with time and money invested. There will now be no ticket revenue to offset these costs.
By turning your ticket purchase into a donation to the sponsoring department, you will help mitigate the loss of revenue. All donations are tax deductible. Tax receipts will be provided upon request.
You may request the purchase price of your tickets be converted into a house credit that may be used to purchase tickets for eligible future events.
Our plans for the 2020-21 season, to name just a few events, will include Pops Series presentations of Here Comes the Sun (a Beatles tribute band) and Christmas with the 5 Browns. Next season's Walter Gloor Mainstage season by the Department of Theatre and Dance will include Macbeth, Our Town and Sweeney Todd. Tickets for these events go on sale to season ticket holders in July and to the general public in late August.
Due to the recent order from the Governor's Office for specified employees to telecommute from their homes until at least May 14, we are unable to process credit card refunds until the Ticket Office is allowed operate from its campus location again. The secure software necessary to process credit card refunds is not accessible from remote locations. When the work at home order is lifted, requests for credit card refunds will be promptly completed. If you paid your original purchase by cash or check, we will try to process your refund within two weeks.
On behalf of all the faculty, staff and students involved in preparing of the rest of the 2019-20 season, we are sorry for any inconvenience this situation has created but we appreciate your understanding. As always, we appreciate your patronage and we look forward to seeing you again during the 2020-21 season.